
Part-time Tech Support Specialist Opportunity
1 day ago
We are seeking a skilled and detail-oriented Tech Support Specialist to provide front-line support to our customers. The ideal candidate will be fluent in English, possess strong verbal and written communication skills, and be comfortable working with technical troubleshooting documents.
This role involves responding to customer inquiries via phone and email in a professional and timely manner. You will also use Zendesk, ShipStation, and BigCommerce to resolve issues or escalate when required. Additionally, you will assist in updating and improving our troubleshooting documentation.
This is a part-time opportunity that requires 4–5 hours per day, 5 days a week. You will have the flexibility to work flexible shifts and will be provided with training if needed.
Required Skills and Qualifications- Fluent in English with strong verbal and written communication skills
- Previous experience in a tech troubleshooting environment is an advantage
- Familiarity with Zendesk, ShipStation, and BigCommerce (or willingness to learn quickly)
- Strong problem-solving skills and ability to follow structured guides
- Detail-oriented and dependable
This is a long-term opportunity for the right candidate. You will be able to work in a dynamic and supportive environment where you can grow and develop your skills.
How to ApplyPlease submit your resume/CV along with a brief message explaining your relevant experience and why you'd be a good fit for this role.
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