
Remote E-commerce Coordinator
7 days ago
This role supports the smooth operation of the executive office and e-commerce store by managing calendars, communications, and project coordination. The assistant ensures the online store is updated accurately and that quality assurance checks maintain a seamless customer experience.
Responsibilities
- Manage executive calendars, schedule meetings, and coordinate logistics.
- Monitor inboxes and assist with communications and follow-ups.
- Prepare meeting notes, presentations, and internal documentation.
E-commerce Store Management
- Update product pricing, descriptions, and website content including headers and collections.
- Conduct regular content audits and implement site-wide copy changes.
- Use the admin dashboard to create or modify pages and collections.
Quality Assurance & Testing
- Perform QA checks after product launches, price updates, or site changes.
- Test customer journeys such as add-to-cart, checkout, and confirmation emails.
- Identify and escalate bugs or UX/UI issues promptly.
Coordination with Developers and Agencies
- Serve as primary point of contact for developers, designers, and marketing partners.
- Track open projects, requests, and deadlines using tools like Asana, Trello, or Notion.
- Document and communicate requirements and QA feedback clearly.
General Operations
- Monitor store performance and flag irregularities.
- Assist with pulling performance reports and customer data.
- Help document SOPs and improve internal workflows.
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