Remote Customer Service Agent

1 day ago


Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000
Job Summary

We're seeking a skilled Customer Service Representative to support various customer service initiatives for well-known clients. You'll assist customers with inquiries and provide excellent service, contributing to high-impact projects with iconic brands.

This role involves handling inbound and outbound calls professionally, resolving customer issues on the first call, researching information across systems, accurately documenting interactions, guiding customers through options, and following scripts and policies.

Key responsibilities include:

  • Handling customer inquiries via phone and email
  • Providing accurate and timely resolutions to customer issues
  • Documenting all interactions with customers in our CRM system

Requirements

To be successful in this role, you must have strong English language proficiency, prior call center experience, and reside within 80km of our office. Additionally, you'll need:

  • A high-speed internet connection
  • An appropriate, quiet work environment
  • High language proficiency in English
  • Work-from-home experience

You'll also need strong communication skills, problem-solving abilities, and the ability to multitask effectively.

Benefits

We offer competitive compensation and benefits packages, including HMO coverage, dental assistance, and performance bonuses.

About This Opportunity

This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you're passionate about providing top-notch customer service and have a proven track record of success, we'd love to hear from you



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