Remote Customer Service Representative

2 days ago

Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Overview

MCI is a leading provider of tailored business solutions, specializing in delivering exceptional customer experiences for clients worldwide.

We are seeking an experienced Customer Service Agent to support our range of customer service initiatives. In this role, you will be responsible for assisting customers with their inquiries and providing top-notch service.

This is an excellent opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

Key qualifications include:

  • A strong command of the English language, both written and spoken
  • Prior call center experience and a proven track record of delivering excellent customer service
  • Able to work independently and as part of a team

In exchange for your hard work and dedication, you can expect:

  • A competitive compensation package
  • A comprehensive benefits program
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

Physical Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Conditions of Employment:

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position, must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Equal Opportunity Employer:

At MCI, we value diversity and inclusion in all aspects of employment. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

Reasonable Accommodation:

It is the policy of MCI to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.

Compensation & Benefits

We offer a competitive compensation package that includes a salary, bonuses, and incentives.

Our benefits program includes health insurance, dental coverage, and employee assistance programs.

As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow and succeed in your career.

Why Work at MCI?

We are committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth.

Join our team and be part of a dynamic and forward-thinking organization that values its employees and strives to make a difference in the world.

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