Global Customer Support Expert

1 week ago


Biñan, Calabarzon, Philippines beBeeSupport Full time ₱12,000 - ₱18,000
Technical Support Expert

We are seeking a highly skilled and motivated Technical Support Specialist to join our global customer support team.

Job Responsibilities:
  • Provide timely and critical support to customers worldwide via multiple channels including chat, email, and phone
  • Manage and resolve customer support tickets from initiation to resolution
  • Escalate complex issues to subject matter experts as needed
  • Update and maintain support content (FAQs, user guides) based on recurring issues and product updates

Key Requirements:

  • Recent graduate or 2+ years of experience in customer solutions, preferably in tech or healthcare
  • Excellent communication and problem-solving skills with the ability to work independently
  • Familiarity with CRM systems and support platforms
  • Self-motivated with strong organisational abilities

Why Join Our Team?

  • Work-from-home opportunities with possibilities for hybrid work arrangements
  • Learn from top engineers and creatives while being part of a diverse team
  • Contribute to making a global impact in the healthtech industry

Seniority Level:Entry level

Employment Type:Full-time

Job Function:Customer Service, Information Technology, and Product Management



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