Customer Success Expert

1 week ago


Biñan, Calabarzon, Philippines beBeeSupport Full time ₱2,468,667 - ₱4,231,299
Technical Support Specialist

About Us:

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide expert assistance to customers via live chat and tickets, troubleshoot technical challenges, and contribute to the development of our Kodee AI Assistant.

This role requires excellent communication skills, a strong understanding of web hosting fundamental concepts, and experience in customer support in tech or SaaS environments. You will be responsible for providing actionable steps to simplify technical issues for customers of all expertise levels and working closely with different teams to enhance the customer experience.

As a Technical Support Specialist, you will have the opportunity to learn and grow with our company, attend global conferences, and access platforms like Reforge and Scribd for professional development.

Our team values flexibility, responsibility, and wellness. We offer a home office budget, rotating timelines, and recharge leave to ensure a balance between work and personal life.

If you are passionate about delivering exceptional customer experiences and are eager to excel in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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