Remote Disaster Relief Customer Service Representative
22 hours ago
Job Title: Virtual Support Agent
Maintain a positive and empathetic demeanor while providing exceptional customer service via remote work arrangements.
Our team is seeking skilled individuals to support disaster relief efforts as needed. This temporary position requires proficiency in customer service techniques, account management systems, and the ability to learn quickly.
Key Responsibilities:- Provide timely and effective support to customers via phone or digital channels
- Learn and apply knowledge of our services and solutions to resolve customer inquiries
- Escalate complex issues to senior agents or supervisors as needed
- Age 18+ with high school diploma or equivalent
- Excellent communication, organizational, and time management skills
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and Windows operating systems
- Ability to multitask, stay focused, and prioritize tasks effectively
- Strong interpersonal and conflict resolution skills
- Flexible, remote work arrangement
- Opportunity to work with a dynamic team and contribute to a meaningful cause
- Professional development and growth opportunities
Join us in making a difference in the lives of others by providing compassionate and efficient customer service.
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