Remote Disaster Relief Customer Support Specialist

20 hours ago

Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000

Seeking a temporary remote Customer Service Representative to support disaster relief efforts. This role involves utilizing advanced customer service techniques and learning account management systems to enhance the customer experience during challenging times.

Key Responsibilities
  • Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner
  • Develop expertise in common requests and solutions to improve response efficiency
  • Enhance customer satisfaction through effective communication and problem-solving skills
  • Foster strong relationships with customers and colleagues alike
Required Skills and Qualifications
  • Bachelor's degree or equivalent required; high school diploma or equivalent acceptable for those under 18 years of age
  • Excellent written, verbal, and interpersonal communication skills
  • Able to type swiftly and accurately (20+ words per minute)
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and Windows operating systems
  • Maintain regular attendance and punctuality while working in a fast-paced environment
Benefits
  • Opportunity to make a positive impact during disaster relief efforts
  • Challenging and dynamic work environment
  • Room for professional growth and development
Additional Information
  • Please note that this is a temporary position, and all employees are subject to dismissal at any time without cause or notice

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