IT Specialist for ServiceNow Systems

12 hours ago

Quezon City, National Capital Region, Philippines beBeeDeveloper Full time $108,352 - $138,440
Job Title:

ServiceNow Developer Expert

Job Description:

The ServiceNow Developer Expert will join our team to power success for all of Deltek.

We are dedicated to finding innovative ways to help our employees maximize their productivity and exceed their business goals.

This role will require expertise in Configuration Management and provide strategic direction and guidance for the administration, support, and maintenance of core ITSM (Incident, Problem, Knowledge, Change, and Request Management and CMDB), ITOM Discovery (SCCM, JAMF, Qualys) and HAM.

The selected candidate will be responsible for research and analysis of business requirements, providing conceptual and detailed designs to meet business needs, developing, enhancing, and managing configurations in ServiceNow, testing and supporting the rollout of solutions.

Additionally, the candidate will provide advanced-level assistance to ServiceNow admins for day-to-day operations/support cases, considered an expert in troubleshooting ServiceNow, CMDB, and ITAM database structures, data management, and process enhancement.

Lead the development and deployment of new integrations with internal/external systems, interface regularly with team members providing quality ServiceNow end user support, while delivering exceptional customer service.

Engage in all aspects of Agile development, including understanding business requirements and testing support to analyze and mitigate issues, participate in code reviews and change management (release) processes to develop and implement new applications and updates to existing applications.

Perform Tier-3 support activities and tasks for ServiceNow as required, interface with third-party software vendors to escalate and resolve software/technical problems, collaborate cross-functionally with business owners, solution architects, business systems analysts, project managers, and other engineers/developers to discuss technical options and pros/cons to meet business requirements and achieve secure and scalable solutions while applying best practices.

Promote and follow established processes, policies, standards, and procedures to ensure compliance with corporate and regulatory policies and standards.

Requirements and Qualifications:
  • Bachelor's degree in technology or equivalent experience required.
  • 6-8+ years in an IT environment with strong IT Service Management experience and a solid understanding of ITIL.
  • 5-7+ years of ServiceNow experience in administration, configurations, customizations, development, enhancements, troubleshooting, end-user support, platform updates, and maintenance.
  • 5-7+ years proficiency in customizing ServiceNow through form customizations, business rules, workflows, client scripts, script includes, UI policies/actions, security rules, and other ServiceNow constructs.
  • Mastery of ServiceNow Core Modules, including ITSM (Incident, Problem, Change, Knowledge, and Request) and ITAM (including CMDB and HAM).
  • Strong understanding of CSDM and CMDB, including integrating and importing data using ITOM discovery tools (SCCM, JAMF, Qualys).
  • Advanced understanding and adherence to best practices in development, test, and production environments.
  • Experience in full project life cycle development for systems and applications.
Benefits:

Referrals increase your chances of interviewing at Deltek by 2x.

Seniority level, Job function, Industries:

Mid-Senior level, Information Technology, Software Development.

  • ServiceNow System Developer

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeServicenowdeveloper Full time ₱900,000 - ₱1,200,000

    Job TitleA system developer position available, focusing on designing and implementing ServiceNow applications and modules based on business requirements.

  • ServiceNow Developer

    1 week ago

    Quezon City, National Capital Region, Philippines Xurpas Enterprise, Inc Full time

    Upon regularization 30 paid leaves per year Upon regularization HMO for you PLUS 1 dependent worth P150,000 Role Summary Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Responsibilities Develop and configure ServiceNow applications and modules based on business...

  • ServiceNow Integration Specialist

    1 day ago

    Makati City, National Capital Region, Philippines beBeeIntegration Full time $98,765 - $123,456

    ServiceNow Specialist Job DescriptionThe role involves providing expert technical guidance and support for the ServiceNow platform, ensuring seamless integration with various IT tools and systems. This includes designing, developing, and implementing integrations to optimize service management, systems integration, and new capabilities.Key...

  • Tech Expert for ServiceNow Solutions

    12 hours ago

    Quezon City, National Capital Region, Philippines beBeeServicenow Full time $90,000 - $120,000

    Job Opportunity:We are seeking a skilled ServiceNow Technical Consultant to join our team in a 100% remote opportunity.Main Responsibilities:Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD,...

  • ServiceNow developer

    7 days ago

    Quezon City, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time $90,000 - $120,000 per year

    Key Responsibilities:Administer and customize ServiceNow modules (Incident, Change, Service Catalog, etc.).Develop scripts and workflows for platform automation.Troubleshoot and resolve incidents, ensuring minimal system downtime.Collaborate with global teams and provide night shift support for critical issues.Requirements:5...

  • ServiceNow Developer

    7 days ago

    Quezon City, National Capital Region, Philippines GECO Asia Pte. Ltd Full time $90,000 - $120,000 per year

    Summary:We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The role involves creating and customizing applications, workflows, and integrations to support business needs while ensuring platform stability, scalability, and best practices.Key ResponsibilitiesDesign, configure, and develop...

  • Servicenow Developer

    7 days ago

    Quezon City, National Capital Region, Philippines Artech L.L.C. Full time $80,000 - $120,000 per year

    Company DescriptionArtech L.L.C. is the largest Women & Minority owned IT staffing firm in the US, with a global presence. With nearly three decades of experience, Artech empowers businesses through applied human intelligence, providing Workforce Solutions and Project-Based Solutions. We work with over 100 Fortune 500 clients across the USA, Canada, India,...

  • ServiceNow Developer

    7 days ago

    Quezon City, National Capital Region, Philippines Hexa Business Full time $90,000 - $120,000 per year

    Key ResponsibilitiesOwn end-to-end ServiceNow platform strategy, architecture, and governance across ITSM, ITOM, ITAM, and other modules.Define the platform's technical and data architecture to avoid rework, ownership ambiguity, and quality issues.Establish and enforce development, configuration, and integration standards to ensure long-term...

  • ServiceNow System Administrator

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Pearson Full time

    Job Description: ServiceNow System AdministratorPosition SummaryWe are seeking a highly motivated and detail-oriented ServiceNow System Administrator to join our team. The ideal candidate will be responsible for the daily administration, configuration, and support of our ServiceNow platform, with a specific focus on our HR Service Delivery (HRSD ) module....

  • ServiceNow Lead Developer

    7 days ago

    Quezon City, National Capital Region, Philippines Comrise Full time $90,000 - $120,000 per year

    Job SummaryWe are seeking a skilled and experienced ServiceNow Lead Developer to join our team. This role is responsible for leading ServiceNow development efforts, with a strong focus on the IT Business Management (ITBM) modules. The ideal candidate will be hands-on with development, provide technical leadership, and collaborate closely with stakeholders to...