Pet Care Support Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeePet Full time ₱600,000 - ₱1,000,000
Customer Success Role Overview

This position focuses on delivering exceptional client satisfaction through timely and professional support across various channels.

  • Respond to customer inquiries via email, phone, live chat, and social media platforms.
  • Provide assistance and resolution for common concerns, including booking issues, refunds, and general service questions.
  • Review and process pet sitter applications, ensuring all profile details and verification requirements are complete.
  • Perform booking modifications, including changes to dates, services, or pricing as requested by clients or sitters.
  • Escalate high-priority or sensitive issues to senior agents or managers when necessary.

The ideal candidate possesses at least 2+ years of experience in a Customer Support role handling phone, email, and chat. Experience in a startup company and working for an Australian company before are pluses. A love for pets is essential to understand and communicate with users who adore pets.

This full-time remote position offers competitive rewards, a collaborative spirit, work-life harmony, career growth opportunities, and inclusive teamwork.

Required Skills:

  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and organizational skills.
  • Familiarity with customer relationship management (CRM) software.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

What We Offer:

  • A chance to work with a like-minded team.
  • A flexible and remote work arrangement.
  • A comprehensive benefits package.

  • Aesthetic Care Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeNurse Full time ₱20,000 - ₱30,000

    Healthcare Specialist RoleOur organization is seeking a skilled and dedicated Registered Nurse to fill a temporary, work-from-home position as a Healthcare Specialist. This role involves delivering high-quality patient care and contributing to the success of our team.Job Responsibilities:Deliver exceptional patient care and support to clients in their homes...

  • Aged Care Support Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeAdministration Full time ₱250,000 - ₱350,000

    Job SummaryThis role is a vital part of our organization, ensuring the smooth coordination of services for aged care and disability clients.The successful candidate will provide day-to-day administrative support to the Care Coordinators, acting as the first point of contact for phone calls, emails, and in-person enquiries.Key ResponsibilitiesProvide...

  • Coordinated Care Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCaregiver Full time $40,000 - $60,000

    Job Title: Coordinated Care SpecialistAs a key member of our team, you will be responsible for coordinating caregiver schedules and ensuring seamless care delivery to seniors in their homes.This role requires strong organizational skills, attention to detail, and excellent communication abilities. You will work closely with caregivers and clients to ensure...

  • Care Coordinator

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱280,000 - ₱420,000

    Healthcare Support SpecialistWe are seeking an experienced and detail-oriented individual to join our team, specializing in family medicine and internal medicine support.In this role, you will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena...

  • Care Coordinator Specialist

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeManager Full time $62,000 - $91,000

    We are seeking a highly skilled and experienced Case ManagerKey Responsibilities:Patient Care Coordination:Serve as the primary liaison between aides and patients, ensuring seamless and continuous care.Monitor and maintain care quality by completing VBP measures and quality assurance activities.Keep the Director of Patient Services and vendors informed of...

  • Home Care Sales Representative

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCare Full time ₱900,000 - ₱1,200,000

    Home Care SpecialistWe are seeking an ambitious Home Care Specialist to join our rapidly growing sales organization. This role will be responsible for driving revenue by discovering new customers, gathering insights from sales conversations, testing new data sources and sales processes, improving the quality and quantity of service providers on our platform,...

  • Home Care Coordination Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCare Full time $45,000 - $65,000

    About the RoleAs a Home Care Scheduler, you'll be the driving force behind keeping everything running smoothly in fast-paced home care settings. With your expertise, you'll manage caregiver schedules, communicate changes, and keep both caregivers and clients informed and supported.You'll work closely with operations teams to ensure seamless coordination and...

  • Primary Care Medical Coding Expert

    7 days ago

    Dasmariñas, Calabarzon, Philippines beBeeMedicalCoding Full time ₱933,729 - ₱1,421,810

    Senior Medical Coding SpecialistWe are seeking a detail-oriented and experienced Senior Medical Coder to join our team. The ideal candidate will have extensive experience in coding for primary care services and a thorough understanding of medical coding guidelines and regulations.About the Role:The Senior Medical Coder will be responsible for accurately...

  • Clinical Wound Care Specialist

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeWoundCare Full time ₱800,000 - ₱1,200,000

    At a leading healthcare organization, we specialize in recruiting and managing high-caliber staff for dynamic and growing facilities. Leveraging our extensive network, we connect clients with highly qualified professionals, offering tailored services to meet their unique needs.The Opportunity:We are seeking an experienced Medical Reviewer to join our team In...

  • Highly Successful Customer Advocate Wanted

    1 week ago

    Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time $85,400 - $122,000

    Customer Success Manager Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team. As the primary point of contact, you will be responsible for ensuring every user is able to effectively utilize our products and services.The ideal candidate will have experience in customer success, consulting, or account management, with a...