
Customer Experience Excellence Lead
6 days ago
We are seeking a Customer Experience professional to enhance customer satisfaction and represent customer interests in business decisions.
This role is part of our efforts to improve the shopping experience for customers.
About Us
Our organization operates multiple direct-to-consumer brands with a focus on data-driven strategies.
Culture & Work Model
We foster a culture of collaboration, innovation, and continuous learning. Our approach offers the freedom to work from anywhere in the world.
Responsibilities
- Develop and lead a team to drive customer experience excellence.
- Represent customer interests by emphasizing the Voice of the Customer in business decisions.
- Monitor and report on customer experience metrics; ensure follow-up on action items.
- Collaborate with cross-functional teams to implement customer-centric solutions.
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Customer Experience Lead
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Pasig, National Capital Region, Philippines Robinsons Land Corporation Full timeOverviewDirect message the job poster from Robinsons Land CorporationAs our Customer Experience Lead, you will champion Robinsons Offices' tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every...
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