
Product Development and Operations Leader
2 weeks ago
This role serves as both Scrum Master for product and website engineering teams and primary project manager for non-technical initiatives across the organization.
You'll facilitate fast, focused delivery in agile environments and drive alignment and execution in more traditional operational tracks.
Responsibilities- Run daily standups, sprint planning, retrospectives, and sprint reviews for website and product teams.
- Own backlog grooming and sprint tracking.
- Monitor sprint velocity and timelines, and identify and resolve blockers in real time.
- Serve as liaison between product, engineering, and design to ensure clarity and cohesion.
- Foster continuous improvement by refining agile processes and team rituals.
- Help coordinate high-priority projects for marketing, clinical ops, customer experience, and operations.
- Work with department leads to scope projects, set timelines, assign responsibilities, and define success metrics.
- Ensure visibility and accountability across all project stakeholders using tools for planning and coordination.
- Flag risks early, recommend tradeoffs, and drive consistent follow-through across teams.
- Support leadership team with visibility into team capacity, dependencies, and delivery timelines.
- Champion culture of clarity, accountability, and high-quality execution.
- 3+ years of experience as Project Manager, Scrum Master, or Program Manager.
- Strong understanding of Agile methodologies.
- Track record of managing technical and non-technical projects in fast-paced settings.
- Excellent communication, facilitation, and stakeholder management skills.
- Deep familiarity with collaboration tools used daily.
- Flexible hours.
- Work from anywhere.
- Casual work environment.
- Employee engagement activities and virtual gatherings.
- Global diverse team.
We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. We take allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.
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