Global Capacity Manager

7 days ago


Manila, National Capital Region, Philippines Ubiquity Full time

A career at Ubiquity offers a unique opportunity to grow and develop within a dynamic organization. As a Workforce Analyst, you will play a critical role in optimizing global seat allocation, managing data, and collaborating with cross-functional teams.

We prioritize employee well-being and offer a flexible work environment that supports work-life balance.

Join our team and contribute to delivering exceptional customer experiences through innovative workforce management solutions.

About this role:

In this role, you will:

  1. Manage global seat allocation to ensure efficient operations.
  2. Consolidate data from various sources for accurate analysis.
  3. Collaborate with internal stakeholders to develop and implement effective reporting strategies.
Requirements:
  • Minimum 2 years of experience in MIS/WFM roles.
  • Strong analytical skills and ability to interpret complex data.
  • Proficiency in G Suite Apps, Excel, and MS Office applications.

We are committed to fostering a culture of inclusivity, respect, and empathy in our workplace.



  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    We're seeking a highly skilled and experienced global meetings director to join our team at Global Process Manager Inc.! As our ideal candidate, you'll be responsible for developing and executing strategic event plans that meet and exceed client expectations.We need someone with 3-5 years of experience in MICE or event management, who can demonstrate strong...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    At Global Process Manager Inc., we are seeking a highly skilled Global Inventory Specialist to join our team. This role is responsible for the monthly analysis and validation of vessels' performance, which significantly contributes to the company's gross profit.The successful candidate will be responsible for:Verifying food consumption value through the...


  • Manila, National Capital Region, Philippines RingCentral Full time

    About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

  • Capacity Planner

    7 days ago


    Manila, National Capital Region, Philippines QUESS PHILIPPINES CORPORATION Full time

    Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

  • Capacity Planner

    3 weeks ago


    Manila, National Capital Region, Philippines QUESS PHILIPPINES CORPORATION Full time

    Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

  • Capacity Planner

    2 weeks ago


    Manila, National Capital Region, Philippines Nityo Infotech Full time

    Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...


  • Manila, National Capital Region, Philippines Avature Full time

    Job Summary:The Consulting Forecasting and Capacity Planning Manager is responsible for developing and implementing forecasting and capacity planning strategies to ensure optimal staffing levels and improve service delivery. This role requires strong analytical and problem-solving skills, with the ability to lead teams and drive results.About the Role:You...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    As our Executive Conference Manager, you'll be responsible for designing and delivering world-class conferences and events for our clients at Global Process Manager Inc.! We're looking for a seasoned professional with a passion for creating unforgettable experiences.We need someone with 3-5 years of experience in MICE or event management, who can bring...


  • Manila, National Capital Region, Philippines Remitly Full time

    Job DescriptionThe Workforce Manager will report directly to the Global Workforce Leader of Customer Success and be responsible for ensuring the best experience to all customers.This individual will help ensure Remitly's operations globally are rightly staffed to deliver the right experience to our customers, while keeping a close check on investor...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About the JobWe are seeking a skilled Conference and Event Manager Assistant to join our team at Global Process Manager Inc.Key ResponsibilitiesAssisting in the coordination of conferences and events, including venue setup, catering, and transportation.Managing event logistics, such as registrations, travel arrangements, and schedules.Collaborating with...


  • Manila, National Capital Region, Philippines Enshored Inc. Full time

    About the JobWe are seeking an experienced Workforce Analyst to join our team. As a Workforce Analyst, you will be responsible for analyzing workforce trends and projections to develop plans aligning with business goals and strategies.Key ResponsibilitiesCollaborate with senior leadership to implement strategic priorities and program initiatives.Analyze...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...


  • Manila, National Capital Region, Philippines Global Technological Trading Inc. Full time

    We are seeking a highly motivated and organized Global Business Growth Manager to join our team at Global Technological Trading Inc. As a Global Business Growth Manager, you will be responsible for developing and executing global business strategies to drive growth and revenue.About the Role:We are seeking a highly motivated and organized individual with...

  • ERP Test Management

    17 hours ago


    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...


  • Manila, National Capital Region, Philippines Nezda Global Full time

    Nezda Global is committed to delivering exceptional service experiences for our clients.About the JobThis is a mid-senior level full-time role responsible for leading the service delivery team, ensuring client satisfaction and service quality.Key ResponsibilitiesDrive continuous improvement and process optimization initiatives, collaborating with...


  • Manila, National Capital Region, Philippines Remitly Full time

    About The RoleThe Global Workforce Planning Specialist will report directly to the Global Workforce Leader of Customer Success. If you have a passion for solving problems and enjoy working with collaborative teams, Remitly will provide an environment where you will be challenged and inspired every day.You will be responsible for conceptualizing, developing,...


  • Manila, National Capital Region, Philippines Shopee Full time

    About this OpportunityThis is an exciting opportunity to join Shopee's team as a Workforce and Vendor Management Lead.The successful candidate will be responsible for developing and implementing strategic plans to meet business objectives.Main ResponsibilitiesForecasting and capacity planning to meet business objectives.WFM task oversight and strategy...

  • Call Center Manager

    17 hours ago


    Manila, National Capital Region, Philippines MT Global Solutions, Inc. Full time

    We are seeking an experienced BPO Manager to join our team at MT Global Solutions, Inc.Requirements and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Healthcare Administration, or related field;At least 3 years of experience in a call center role, with 1-2 years in a managerial capacity;Excellent communication and...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Role OverviewWe are looking for a MICE Operations Coordinator to join our team at Global Process Manager Inc.Key ResponsibilitiesCoordinating meetings, incentives, conferences, and exhibitions (MICE) events, including venue selection, catering, and transportation.Managing event logistics, such as registrations, travel arrangements, and...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job DescriptionAs an Assistant Event Planner Professional at Global Process Manager Inc., you will play a key role in ensuring the success of our events. Your responsibilities will include:Key ResponsibilitiesCoordinating events from start to finish, including venue selection, catering, and transportation.Managing event logistics, such as registrations,...