Homecoming Customer Service Opportunity

3 days ago

Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱193,500 - ₱258,500
Customer Service Representative

Seeking a customer-focused professional to provide exceptional service and support.

Job Overview

Deliver top-notch service by clarifying customer requirements, probing for understanding, and using decision-support tools to resolve issues effectively. Interact with customers via various channels, ensuring seamless communication and building rapport.

Key Responsibilities:
  • Ensure service meets contractual performance standards
  • Clarify customer needs and concerns while demonstrating empathy and professionalism
  • Greet customers in a courteous manner using established procedures
  • Maintain basic knowledge of products and services
  • Prepare accurate work and track information in call tracking databases
Candidate Requirements

We seek a candidate with:

  • A high school diploma with relevant experience preferred
  • Strong computer navigation skills and PC knowledge
  • Effective written and verbal communication skills
  • Dependability and attention to detail
  • Ability to multitask and adapt to changing situations quickly
  • Tolerance for repetitive work in a fast-paced environment
  • Patience and professionalism in all customer interactions
  • Flexibility to rotate shifts as needed

This is an excellent opportunity for someone who enjoys working with people and delivering top-notch customer service.

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