Delinquent Account Recovery Professional
1 week ago
As a highly skilled and detail-oriented Accounts Receivable Specialist, you will be responsible for contacting customers with outstanding balances, recording interactions and outcomes, analyzing data in QuickBooks, and taking appropriate actions to reduce delinquent accounts.
Key Responsibilities:- Collect overdue payments from customers by phone and update payment statuses.
- Maintain accurate records of all customer interactions, including contact dates and results.
- Analyze data in QuickBooks to identify overdue accounts and prioritize follow-ups.
- Record collection efforts in a spreadsheet as per guidelines.
- Follow up with customers red-flagged for aging outstanding balances and encourage timely payments.
- Refer customers for service termination when necessary, following protocols.
- Work closely with the finance team to report progress and issues.
- Proficiency in QuickBooks, with experience in managing reports and recording transactions.
- Excellent communication skills for professional interactions.
- Experience in collections, customer service, or accounts receivable is beneficial.
- Strong negotiation skills with the ability to handle difficult conversations professionally.
- Detail-oriented and able to accurately document interactions.
- Ability to work independently while following policies and procedures.
- Female candidate required for this role.
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Recoveries Manager
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Delinquent Loan Specialist
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Revenue Recovery Specialist
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Effective Account Manager
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Senior Account Recovery Professional
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cbs - collections specialist
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