
Optimizing Business Performance Specialist
1 day ago
The Operational Excellence Manager plays a pivotal role in optimizing business processes, improving efficiency and scalability across teams.
Key Responsibilities:- Process Improvement: Identify and optimize processes to increase velocity, quality, and scalability.
- Business Process Optimization: Collaborate with stakeholders to identify, assess, and document core business processes.
- Culture of Continuous Improvement: Foster a culture of continuous improvement through training, coaching, and post-mortem facilitation.
- Operational Framework Development: Develop and maintain operational frameworks that enable teams to work efficiently and consistently.
- Audit Support: Ensure processes are properly documented, implemented, and monitored for internal and external audits.
- Performance Tracking and Reporting: Monitor and report on companywide KPIs using dashboards and data insights.
- Bachelor's degree in Business Administration, Operations, Engineering or Science.
- 3–5 years of experience in operational excellence, process improvement, or similar roles.
- Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis).
- Strong facilitation and collaboration skills to align diverse teams and stakeholders.
- Proven ability to simplify complex workflows and design efficient solutions.
- Excellent written and verbal communication skills.
- High attention to detail with a continuous improvement mindset.
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