BPO Operations Lead

Carelon Global Solutions Philippines is seeking an experienced Operations Director BPO to lead our customer service operations. As a key member of our management team, you will be responsible for developing and implementing operational strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Design and implement process...

Key skillsmanger operationsHealthcare domainHealthcare OperationPH HealthcareMinimum 2 years leadership role in BPO HealthcareHealthcare accountBPO Healthcare.Functional Title: Operations Manager.Educational Background: B.S NursingQualifications: 8+ years of related experience or equivalent combination of education and experience required to include 2+...

Work setup: Onsite in BGC, TaguigShift Schedule: Shifting schedulesRequired Qualifications:Bachelor's degree in any program3 years of Team Lead experience in BPO financial/BFSI account handling agents doing voice or inbound calls)Strong communication skillsAmenable to work in shifting schedules.Amenable to work 100% ONSITE (BGC, TAGUIG).Able to start...

Work setup: Onsite in BGC, TaguigShift Schedule: Shifting schedulesRequired Qualifications:Bachelor's degree in any program3 years of Team Lead experience in BPO financial/BFSI account handling agents doing voice or inbound calls)Strong communication skillsAmenable to work in shifting schedules.Amenable to work 100% ONSITE (BGC, TAGUIG).Able to start...

Key skillsmanger operationsHealthcare domainHealthcare OperationPH HealthcareMinimum 2 years leadership role in BPO HealthcareHealthcare accountBPO Healthcare.Functional Title: Operations Manager.Educational Background: B.S NursingQualifications: 8+ years of related experience or equivalent combination of education and experience required to include 2+...

At The Lead Realty, we are seeking a highly skilled and detail-oriented Financial Operations Manager to join our team.The ideal candidate will be responsible for managing financial transactions, preparing reports, and ensuring compliance with accounting standards.Key Responsibilities:Process accounts payable and accounts receivablePrepare and reconcile bank...

Job SummaryCarelon Global Solutions Philippines is seeking a Program Manager BPO to lead our team's operational activities, drive growth, and enhance customer satisfaction.About the Role:Lead Operations: Oversee the day-to-day operations of the team, ensuring efficient execution and high-quality results.Collaborate with Teams: Act as a liaison between...

Job DescriptionThis is a full-time Broker Coordinator role located on-site at The Lead Realty. Responsibilities include coordinating with brokers, conducting property tours, and managing property investments.

The Lead Realty is a leading consultancy firm in Taguig City, Philippines. Our core business lies in buying, selling, leasing, and investing in high-end properties.We seek a dynamic Sales Department member to join our team. As a key figure, you will handle client communication, sales activities, and training new team members. Your strong communication and...

Skills and Qualifications: Must have at least 7 years of experience in Training and Development Must have at least 2 years of Contact Center or BPO industry experience Must have at least 5 years of experience as lead Experience in business training, professional development, research and workshops is an advantage Excellent presentation skills Ability to...

Myglit, a leading provider of innovative solutions, is seeking an experienced Operations Manager to lead its retail account team.Job Description:Manage and supervise a team of agents for a retail accountFoster a dynamic work environment that encourages collaboration and growthAnalyze data and facilitate coaching to drive performance improvementAct as liaison...

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE—Do you have a passion for training and development? This is for youPOSITION TITLE: BPO Training and Development Associate ManagerLOCATION: TaguigOTHERS:Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offOVERALL PURPOSE:Client...

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE—Do you have a passion for training and development? This is for youPOSITION TITLE: BPO Training and Development Associate ManagerLOCATION: TaguigOTHERS:Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offOVERALL PURPOSE:Client...

Responsibilities:• Conduct staff performance reviews, assess needs and cost/benefit analysis.• Manage multiple support channels; inbound voice, e-mail, social media and live chat.• Manage company systems for customer interaction and voice response.• Oversee system maintenance and upgrade implementation.• Monitor voice & non-voice metrics.Required...

The Lead Realty is a multi-awarded real estate consultancy firm based in Taguig City, Philippines. Specializing in buying, selling, leasing, and investing in mid to ultra high-end properties, we offer comprehensive real estate services from marketing to after sales support.Role DescriptionThis is a full-time hybrid role for the Sales Department at The Lead...

The Lead Realty is a multi-awarded consultancy firm specializing in buying, selling, leasing, and investing in mid to ultra high-end properties. We offer comprehensive real estate services from marketing to after sales support.This role involves daily tasks related to communication with clients, providing customer service, sales activities, training new team...

Skills and Qualifications: Must have at least 7 years of experience in Training and Development Must have at least 2 years of Contact Center or BPO industry experience Must have at least 5 years of experience as lead Experience in business training, professional development, research and workshops is an advantage Excellent presentation skills Ability to...

Job OverviewWe are seeking a highly skilled Operations Manager to lead our site management team. The ideal candidate will have five to ten years of experience in site management role, preferably gained from BPO and related industries.The successful candidate will be responsible for analyzing and preparing reports for Management on Contractual obligations...

About UsThe Lead Realty is a reputable real estate consultancy firm based in Taguig City, Philippines. Our expertise lies in buying, selling, leasing, and investing in high-end properties.We are seeking a full-time hybrid role for our Sales Department. The ideal candidate will have strong communication and customer service skills, along with a background in...

We are looking for a talented Accounting Specialist to support our financial operations at The Lead Realty.The successful candidate will be responsible for managing financial data, preparing reports, and ensuring compliance with accounting standards.Key Responsibilities:Process accounts payable and accounts receivablePrepare and reconcile bank...