Program Manager BPO

1 day ago


Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full time
Job Summary

Carelon Global Solutions Philippines is seeking a Program Manager BPO to lead our team's operational activities, drive growth, and enhance customer satisfaction.

About the Role:

  • Lead Operations: Oversee the day-to-day operations of the team, ensuring efficient execution and high-quality results.
  • Collaborate with Teams: Act as a liaison between internal and external groups, promoting effective communication and collaboration.
  • Initiative Development: Contribute to creating and launching critical account initiatives and programs, driving business objectives and growth.
  • Policy Development: Provide inputs to policies and processes impacting operations, ensuring alignment with business goals.
  • Talent Management: Manage a team of CCRs, focusing on talent development, coaching, and performance evaluation.
What We Offer

We offer a competitive compensation package, opportunities for career growth, and a dynamic work environment that values teamwork and innovation.



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