Customer Support Expert

1 month ago


BGC Taguig or Muntinlupa Alabang, Philippines Metacom Solutions Full time
About the Role

We are seeking an experienced professional to fill a Service Desk Analyst position. This individual will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Respond to and resolve customer inquiries in a timely and professional manner
Requirements
  • At least 18 months of BPO experience, with a minimum of 1 year in Service Desk
  • Completed at least 1 year of college education
Skills and Qualifications
  • Excellent communication skills
Work Arrangements

The selected individual will work on-site at our offices in Metro Manila, with a flexible shifting schedule expected.

Compensation and Benefits

The estimated annual salary for this position is 240,000 - 360,000 PHP, depending on qualifications and experience. Additionally, employees can expect competitive benefits packages, including health insurance and paid time off.



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