
System Integrator
1 day ago
At DTCC, we are at the forefront of innovation in the financial markets. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Our team is dedicated to delivering top-notch solutions that meet the needs of our clients. As an Integration Analyst, you will be working closely with clients and internal business partners to manage the implementation of our Solutions suite of products.
The impact you will have in this role:
You will act as the primary point of contact for Client engagements while managing a project plan, and executing and overseeing all onboarding activities through "go-live" to ensure targeted completion dates are achieved.
Key Responsibilities:- Support delivery of solution proposals, including technical specifications and cost estimations.
- Grow and build knowledge about our company's products, solutions, and related technologies.
- Serve as the business analyst/project manager for each client engagement. Manage project scope and timeline to ensure all deliverables meet established quality standards and client expectations.
- Act as the primary client point of contact. Successfully engage in multiple client projects simultaneously. Communicate proactively and regularly with management regarding project updates.
- Lead regular project status meetings with clients to provide project status updates as required in client contracts.
- Support clients during client test activities. Monitor client progress during initial production rollout and successfully handover to Production Support teams.
- Oversee or support transition to operations and support teams after project delivery.
- Work with Senior team members to conduct post-project evaluations to assess project success and identify areas for improvement.
- Provide technical documentation and support materials as needed for successful client implementation.
- Execute operational readiness activities and modernization exercise for various Solutions.
- Align risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalate appropriately
- Minimum of 2 years of related experience
- Bachelor's degree preferred or equivalent experience
- Strong organizational and time management skills.
- Ability to understand complex technical problems and offer practical and innovative solutions.
- Excellent verbal and written communication skills, with the ability to simplify technical jargon to diverse audiences.
- Strong presentation skills with experience delivering compelling technical presentations to clients.
- Proven ability to engage with customers, understand their needs, and craft technical solutions that address their pain points.
- Competitive compensation.
- Comprehensive health and life insurance and well-being benefits.
- Pension / Retirement benefits.
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- A flexible/hybrid model of 3 days onsite and 2 days remote.
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