IT Systems and Integrations Manager

3 weeks ago


Manila, National Capital Region, Philippines AIMI Full time
Responsibilities:

• Manage internal IT ticketing systems to resolve tech issues efficiently.

• Lead integrations across platforms like ERP, CRM, E-commerce platforms, Marketing Automation, HRIS, shipping software, financial systems.

• Work hands-on with Celigo, NetSuite and SPS Commerce.

• Oversee and improve EDI/API data flows.

• Collaborate with global teams to drive tech performance and automation.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science or a related field/ equivalent practical experience.

• 3–5+ years in IT support and systems integration.

• Strong experience with EDI/API tools and ticketing platforms (e.g., Jira Service Management, Zendesk, ServiceNow)

• Knowledge of NetSuite, Celigo or similar platforms.

• Problem-solving mindset and ability to work independently.

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