
Professional Client Relationship Specialist
20 hours ago
We are seeking a skilled and confident Key Account Manager to join our team. As a Key Account Manager, you will be responsible for conducting welcome calls with new clients, understanding their needs, and qualifying leads.
- Develop and maintain strong relationships with existing and potential clients
- Assess client needs and qualify leads to determine readiness to proceed with the purchase
- Manage follow-up communication workflows and future check-ins if clients are not ready to pay
- Keep CRM tools up-to-date with client interactions and status
- Share client feedback and pain points with internal teams to improve the product and messaging
- Minimum 3 years of client-facing experience
- Good communication and writing skills (Email Competency)
- Proficiency in English language is required
- Confident on the phone, able to handle objections from business customers
- Exceptional organizational skills - ability to juggle multiple tasks
- Experience with a CRM system e.g. Salesforce is a bonus
As a valued member of our team, you will receive:
- Opportunities for growth and development
- Collaborative and dynamic work environment
- Competitive compensation package
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