Renewal Management Expert

7 days ago


Manila, National Capital Region, Philippines Delinea Full time
Job Description

We are seeking a skilled Renewal Management Expert to join our team at Delinea. As a key member of our sales operations department, you will play a vital role in driving business growth through strategic customer relationships and effective renewal management.

Your primary responsibility will be to develop and maintain strong relationships with assigned customers, ensuring seamless onboarding and optimal retention through proactive renewal management. You will work closely with cross-functional teams, including sales, professional services, and technical support, to understand and resolve customer issues promptly.

To succeed in this role, you must possess excellent communication and negotiation skills, as well as a strong understanding of complex software quoting and license auditing. Your expertise in CPQ quoting and revenue models, specifically ARR, ACV, and TCV, will enable you to accurately engage with Fortune 500 procurement teams and drive business growth.

You will be responsible for:

  • Developing and executing renewal strategies to optimize customer retention and loyalty
  • Collaborating with internal stakeholders to ensure smooth onboarding and issue resolution
  • Providing expert-level guidance on licensing and revenue matters to customers and internal teams
  • Identifying and escalating at-risk accounts, taking proactive measures to prevent churn

In return for your dedication and expertise, we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth in a dynamic and innovative environment.



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