Customer Support Representative

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,750,000
Job Title: Customer Experience Specialist

This is a highly skilled and dynamic role that will play a key part in customer support. The specialist will be responsible for maintaining detailed customer records using our CRM and facilitating the onboarding process to offer comprehensive solutions.

  • Support customers via direct chat or phone, responding to all messages within SLA.
  • Follow all guidelines and protocols to approve and review campaigns in a timely manner.
  • Prioritize responses accordingly based on urgency, level of support needed, and complexity.
  • Follow up on voicemail or missed chats within 24 hours.

Key Skills:

  • Great decision-making skills and judgment.
  • Experience with CRM/account management software.
  • Dependable and consistent adherence to shift times and schedules.
  • Strong communication skills.
  • Problem solver with empathy towards users.

Requirements:

  • 1-2 years of Customer Service experience.
  • Conflict Resolution Experience.
  • Team Player with collaborative mindset.
  • Time Management Abilities.
  • Compliance Knowledge.
  • Attention to Detail.

Join Our Community:

At LaunchGood, we believe in empowering Muslims globally by supporting great ideas and challenging ourselves to think bigger. We invite you to join our network of nearly a million users who can change communities, countries, and the world one project at a time.

  • Customer Support Representative

    1 week ago

    Iloilo City, Western Visayas, Philippines LexisNexis Risk Solutions Full time

    .Customer Support Representative page is loaded## Customer Support Representativelocations: Iloilotime type: Full timeposted on: Posted Todayjob requisition id: R101152Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and...

  • Customer Service Representative

    6 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $104,000 - $130,878 per year

    Fair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningJob Purpose Customer Service Representatives are responsible for...

  • Customer Service Representative

    1 week ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $40,000 - $60,000 per year

    Job Purpose Customer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Support Customer Initiatives

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeRepresentative Full time ₱100,000 - ₱120,000

    Customer Service Representative">">The position of a customer service representative is a vital role in any organization. The representative will be the initial point of contact for customers, providing them with assistance and support.">Responsibilities include responding to customer inquiries, resolving issues efficiently, and maintaining a professional...

  • Customer Service Representative

    15 hours ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱1,890,000 - ₱2,433,000

    Customer Service Representative Position OverviewThe role of a Customer Service Representative involves delivering exceptional customer support and resolving routine problems related to client products or services.Main ResponsibilitiesEnsure that service standards meet contractual performance benchmarksGather customer requirements, confirm understanding, and...

  • Helpful Customer Support Representative

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱240,000 - ₱420,000

    Job PurposeCustomer Service Representatives are responsible for handling customer concerns through email and tickets.Specific Duties And Responsibilities:Billing Questions and IssuesCancellation of ordersFollowing up on orders or concernsProduct InquiriesReturn and exchange questions and processesReturn requests for faulty products or size issuesRefunds for...

  • Customer Service Representative

    1 week ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic customer service representative to join our team.Handle inbound and outbound calls professionally and efficiently.Resolve customer issues on the first call through effective problem-solving.Research and retrieve information across systems to support customer needs.Accurately...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeRepresentative Full time ₱14,500 - ₱17,600

    Customer Service Representative JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Job Responsibilities:Handle customer...

  • Customer Service Representative

    24 hours ago

    Iloilo City, Western Visayas, Philippines TalentPop App Full time

    ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities...