Dynamic Support Professional

2 days ago

Baguio City, Cordillera, Philippines beBeeClientSupport Full time ₱500,000 - ₱700,000

Improve your career with a dynamic support role where you will be working closely with clients to ensure their needs are met. The ideal candidate for this position will possess excellent communication skills, both over the phone and via email, as well as proficiency in DocuSign and PDF editing applications.

About the Role

  • This is a mid-senior level full-time administrative job that involves providing support to clients worldwide. You will work in a team environment, collaborating with others to ensure clear and professional communication.

The Key Responsibilities of this Role Include:

  • Assisting the Head Client Manager in managing client inquiries and troubleshooting issues faced by clients.
  • Gaining a deep understanding of client issues through training and experience.
  • Developing the ability to handle various client inquiries independently after training.
  • Providing timely and accurate responses to clients, ensuring their concerns are resolved effectively.
  • Maintaining high client satisfaction through effective problem-solving and proactive communication.

Required Skills and Qualifications

  • 1-3 years of experience in client management or communication.
  • Confident in phone communication, capable of troubleshooting frustrated clients.
  • Proficient in DocuSign and PDF editing applications.
  • Strong communication skills, both over the phone and via email.
  • Team player who asks questions for clarity.
  • Strong administrative and organizational skills.

Benefits of Working with Us

  • We offer a supportive environment, competitive compensation, and opportunities for career growth.

Seniority Level

  • Mid-Senior level

Employment Type

  • Full-time

Job Function

  • Administrative

Industries

  • Outsourcing and Offshoring Consulting

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