Virtual Customer Service Representative
1 day ago
This is a wonderful opportunity to contribute to high-impact projects with some of the world's most iconic brands.
As a remote customer service professional, you'll assist customers with enquiries and provide excellent service.
Our ideal candidate will be a natural problem solver who thrives on creating memorable customer experiences.
Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
Required Skills and Qualifications:
- Strong proficiency in English, both written and spoken.
- Previous call center experience.
- Work from home experience.
- Typing speed of 20+ WPM.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Familiarity with Windows operating systems.
Benefits:
- Flexible work arrangement allowing you to work from home.
- Opportunity to contribute to high-impact projects with iconic brands.
- Chance to develop your skills and knowledge in a fast-paced environment.
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