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Customer Service Representative Retail Specialist

2 weeks ago

Davao City, Davao, Philippines NEKSJOB Full time

About NEKSJOB

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We are seeking a talented Customer Service Representative to join our retail team. As a key member of our team, you will be responsible for providing exceptional customer service and support.

Key Responsibilities:

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  • Taking inbound calls from customers and addressing their questions and concerns in a professional and courteous manner">
  • Assisting customers with purchases and returns, ensuring that all interactions are handled efficiently and effectively">
  • Providing customers with updates on the status of their orders and escalating any issues that may arise">
  • Logging call details and updating customer information in our system">
  • Maintaining awareness of company policies at all times">
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Requirements:

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To be successful in this role, you will need to have a strong understanding of customer service principles and excellent communication skills. While prior work experience is not required, you must be able to demonstrate your ability to learn and adapt quickly.

What We Offer:

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  • A competitive salary of 18,000">
  • Career advancement opportunities within the company">
  • Promotion opportunities from within the company">
  • Comprehensive healthcare benefits">
  • Exciting performance bonuses and account-specific allowances">
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Why Choose NEKSJOB?

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At NEKSJOB, we value our employees and offer a supportive and dynamic work environment. Our comprehensive benefits package and exciting bonus structure make us an attractive option for anyone looking to grow their career. Apply today and become a part of our team