Call Center Operations Specialist

1 day ago


Davao City, Davao, Philippines Neksjob Full time

Neksjob: Delivering Exceptional Customer Experiences

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Our mission at Neksjob is to provide unparalleled customer service and support. We believe that every customer interaction should be a positive and memorable experience.

Join Our Team as a Customer Service Representative

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We are looking for a highly skilled and dedicated individual to join our call center operations team. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our business.

Key Responsibilities and Qualifications

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As a Customer Service Representative, you will be responsible for:

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  • Providing world-class service to our customers by answering their product and service questions and suggesting information about other products and services;">
  • Documenting customer interactions and updating records as necessary;">
  • Staying up-to-date with company products and services to provide accurate information to customers;">
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To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong customer service focus. A college degree and relevant experience in BPO or customer service are preferred.

What Awaits You

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We offer a very competitive salary, world-class facilities, best health insurance for you and your dependents, paid leaves, and career advancement opportunities through our Track Trainee program.



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