Business Transformation Specialist

3 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Business Transformation Manager

Our ideal candidate will facilitate process improvement and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.

Main Responsibilities:
  • Develop and implement Operational/Delivery Excellence training and coach on business excellence principles
  • Assist the organization in creating, monitoring, measuring, and analyzing standardized processes
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Support the development of support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences
Requirements:
  • At least 8-12 years overall experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement
  • Relevant experience in AI or RPA or Transformation, open to ASEAN and local market
  • Open to non-local resources
  • Open to all industries, preferred to have Utilities, Network, Customer service, Helpdesk, Sales Operation industry background


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