
Global Service Delivery Strategist
1 day ago
Senior Governance Specialist
Key Responsibilities:- Collaborate with team members to deliver exceptional services to customers.
- Identify opportunities for proactive and strategic solutions to vendor performance management.
- Monitor and analyze performance trends against service level agreements and operational goals.
- Develop and maintain operational systems and documentation.
- Provide insights and monitor process updates.
- Bachelor's degree in business administration or equivalent.
- Minimum 3-5 years of industry experience or equivalent.
- Excellent written and verbal communication skills.
- Strong English language skills.
- Ability to think strategically and lead a team.
- 'Customer First' mindset.
We value diversity and are an equal opportunity employer. If you have the required qualifications and skills, please submit your application.
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