Unlock New Opportunities: Global Service Delivery

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeStrategist Full time ₱900,000 - ₱1,200,000
Global Service Delivery Professional

As a key member of our organization, you will be responsible for driving success by providing tactical production support to cross-regional and cross-functional projects. You will improve critical processes and interact with clients/stakeholders to assess, identify, and solve health risk drivers, thereby achieving customer retention and expansion.

Throughout your tenure, you will have access to excellent training opportunities that will enable you to grow and enhance your skills and career. At our organization, you can truly Own Your Future.

You Will:
  • Partner with cross-functional teams to assess and identify client health risk drivers, proposing corrective action plans.
  • Collaborate with cross-functional teams to develop and maintain strategic roadmaps to drive customer retention and expansion.
  • Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
  • Continuously assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
  • Bolster a culture of globally consistent best practices through continuous improvement by collecting feedback, evaluating efficiencies, and recommending changes to optimize sales delivery.
  • Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
  • Act as a client champion and facilitate timely resolution of client issues, leveraging resources across the organization as needed.
  • Lead expansion and efficiency projects, including change requests.
  • Oversee the development and maintenance of knowledge assets to promote repeatability and rapid adoption of best practices.
  • Seek guidance and mentorship from higher-level program managers on more complex projects/matters.

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