Technical Support Engineer Career Path

Job DescriptionWe are seeking an experienced Data Engineering Support Specialist to join our team at Michael Page. In this role, you will be responsible for diagnosing and troubleshooting technical issues, identifying root causes and appropriate resolution paths. You will also clearly explain technical solutions to clients, ensuring transparency and...

Key ResponsibilitiesManage and triage support tickets via Freshworks, ensuring timely resolution within SLA timelines for both cloud-hosted (CaaS) and on-premise clients.Collaborate with Product Engineering and Infrastructure teams to escalate and resolve complex technical issues efficiently.Diagnose and troubleshoot technical issues, identifying root causes...

On-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob Description8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for...

About UsCognizant is a global leader in the outsourcing and offshoring consulting industry.We have a dynamic and growing industry that offers exciting opportunities for career growth and skill development.Why Choose Us?Competitive Salary & Benefits – Earn well while enjoying great perks.Career Growth – Clear paths for promotions and skill...

Welcome to Filinvest Development Corporation!We are a leading company in the field of information systems, and we are looking for an experienced Technical Services Engineer to join our team.As a key member of our IT department, you will be responsible for administering information systems, participating in analysis, design, development, implementation, and...

Technical Support Engineer (Mandarin Bilingual)NegotiableHybrid - Taguig 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is designed to grow and scale so it works for companies of any size - from startup...

Things to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageonly candidates who meet the requirements will be contactedJob Summary:We are seeking a Support Engineer to manage our customer ticketing process and provide...

At Eclectus Technologies, we are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionThis role involves providing technical support to our sales teams during the pre-sales process. The ideal candidate will have strong knowledge of software solutions and excellent communication skills.The successful candidate will be...

Responsibilities:• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.• Handle live site incidents for Support, from report to resolution.• Troubleshoot technical issues with external customers.• Send alerts to internal and external users through Braze upon confirmed outage.• Track unresolved issues against...

Your future duties and responsibilities:• Participate in the support rotation for the assigned client.• Participate in requirements gathering with clients, analyze and review business functional and technical requirements.• Perform hands-on technical implementation with a focus on configuration or customization.• Participate in knowledge-sharing...

Competitive salary and benefits packageGlobal exposure and training opportunitiesAbout Our ClientA company that develops AI-driven solutions to help businesses streamline compliance processes, detect financial risks, and enhance regulatory efficiency through intelligent automation.Job DescriptionClient Support & Issue ResolutionManage and triage support...

Things to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageonly candidates who meet the requirements will be contactedJob Summary:We are seeking a Support Engineer to manage our customer ticketing process and provide...

**Job Overview**The Adaca team is seeking a skilled Support Engineer to join our internal support team.This role requires an engineering background and experience with JSON. The successful candidate will manage our customer ticketing process, provide technical assistance during ticketing downtime, and occasionally respond to customer inquiries via email.Main...

Things To Know Before Applying- You must have your own work equipment.- You are able to work remotely.- You can work full-time for this role.- Experience working with clients/companies outside PH is an advantage.Job SummaryOnly candidates who meet the requirements will be contacted. We are seeking a Support Engineer to manage our customer ticketing process...

Our company is looking for a Technical Applications Engineer/Customer Support Engineer who can handle a wide range of technical tasks, from managing support tickets to developing automation solutions.About the Role:Work on automation projects with 2-week completion timeframesContinuously improve efficiency of support operationsHandle customer tickets through...

The Helpdesk Manager will be responsible for ensuring the smooth operation of our IT infrastructure at Propel Manila. This includes providing technical support, troubleshooting hardware and software issues, managing IT assets and inventory, and ensuring compliance with data privacy and information security policies.Responsibilities:Provide technical...

Job Summary:We are seeking a highly skilled Support Engineer to manage our customer ticketing process and provide technical assistance during periods of low ticket volume. This role requires an engineering background and experience with JSON.The ideal candidate will have proven experience in managing ticketing systems or similar customer support processes,...

Your future duties and responsibilities:• Participate in the support rotation for the assigned client.• Participate in requirements gathering with clients, analyze and review business functional and technical requirements.• Perform hands-on technical implementation with a focus on configuration or customization.• Participate in knowledge-sharing...

At Nityo Infotech, we are seeking a highly skilled Technical Support Representative to join our team.About the RoleThis is a challenging opportunity for individuals with experience in service desk or technical support, looking to take their career to the next level. As a Technical Support Representative, you will be responsible for providing top-notch...

Things to know before applying:You must have your own work equipmentYou are able to work remotelyYou can work full-time for this roleExperience working with clients/companies outside PH is an advantageOnly candidates who meet the requirements will be contactedYou can start ASAPJob Description:We are seeking an IT Applications Engineer/Customer Support...