Senior Ecommerce Operations Specialist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeEcommerce Full time $60,000 - $80,000
Dynamic Ecommerce Operations & Strategy Virtual Assistant

Role Overview:

We are seeking a strategic, detail-oriented virtual assistant with a passion for problem-solving and a deep understanding of e-commerce operations.

This role is ideal for someone who thrives in a fast-paced environment, is eager to align with a mission-driven organization, and is excited about making an impact.

Key Responsibilities:
  • Strategic Operations Management: Lead and streamline operations across customer service, fulfillment, marketing, and product management.
  • E-commerce Expertise: Leverage deep knowledge of e-commerce software to troubleshoot technical and strategic issues within Shopify, Etsy, and associated apps.
  • Data Analysis: Collect and clean operational data to identify trends and patterns, and generate insightful reports to inform decision-making.
  • Customer Experience: Utilize platforms like Gorgias to deliver outstanding customer service and represent the brand.
  • Marketing & Growth: Partner with marketing teams to develop targeted campaigns and optimize email flows.
Requirements:
  • Proven track record of at least one year of success in operations or e-commerce management.
  • Exceptional organizational skills with the ability to manage multiple priorities.
  • Effective communicator with a passion for fostering collaboration and innovation.
  • Quick learner who is adaptable to new platforms.
  • Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, Rebuy, and their ecosystem.
Benefits:
  • Opportunity to work in a fast-paced environment and make a meaningful impact.
  • Chance to collaborate with a creative team and design emails.
  • Access to cutting-edge e-commerce tools and best practices.

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