
Email Marketing Compliance Specialist
2 days ago
We are seeking a skilled Email Marketing QA Lead to join our team. The successful candidate will play a critical role in ensuring the accuracy, compliance, and performance of lifecycle marketing efforts.
This is a remote role that requires availability during U.S. EST hours. You will manage workflow queues, conduct campaign QA, and partner with stakeholders on compliance, audit, and documentation processes.
The ideal candidate will have 3+ years of experience in CRM operations, email QA, or campaign compliance roles. They should also have proven ability to coordinate task assignments across a team, intermediate to advanced experience with CRM/marketing technology tools, and experience maintaining QA documentation and compliance protocols.
Key Responsibilities:
- Manage task assignments across multiple teams, ensuring on-time delivery and proper prioritization.
- Perform QA reviews of CRM campaign assets, HTML templates, and audience definitions.
- Maintain and reinforce QA playbooks, compliance runbooks, and documentation standards.
- Lead weekly reporting on QA metrics, backlog activity, and work queue health.
- Support recurring audits (e.g., opt-out compliance, pixel/tag verification).
- Partner with product, privacy, and engineering teams to ensure marketing governance policies are met.
Required Skills and Qualifications:
- 3+ years in CRM operations, email QA, or campaign compliance roles.
- Proven ability to coordinate task assignments across a team.
- Intermediate to advanced experience with CRM/marketing technology tools (e.g. Braze, SFMC, Hightouch, Google/Adobe Analytics).
- Experience maintaining QA documentation, compliance protocols, and campaign opt-out/pixel/tag governance.
- Proficiency with Google Workspace, Slack, and JIRA or equivalent task tools.
- Experience supporting marketing audits or collaborating with legal/privacy teams.
- Understanding of dynamic scripting (e.g., Liquid, AMPscript).
- Familiarity with Google Tag Manager or similar pixel tracking tools.
- Working knowledge of SQL for light data analysis.
- Experience in tag implementation or troubleshooting.
What We Offer:
- Work Set-up: Permanent Work From Home.
- Attendance Bonus of $25 for every monthly perfect attendance.
- Performance Bonus.
- Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 to 3 years in service.
- Referral Bonus of $300 for every successful referral.
- Holiday PTO for 7 days in a year.
- PTO for 6 days in a year.
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