Customer Service Specialist

3 days ago


Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

At Atticus Advisory Solutions Inc, we are seeking a highly skilled Cnsumer Service Specialist to join our team. This role involves providing exceptional support to our e-commerce clients, ensuring their needs are met with prompt and efficient resolutions.

The ideal candidate will possess strong problem-solving skills, the ability to analyze complex issues, and communicate effectively with internal and external stakeholders. In this role, you will be responsible for handling support tickets, improving our ticketing system, processes, and team efficiency, enabling us to handle more customer queries faster.

Salary: $60,000 - $80,000 per annum, depending on experience.

This position requires a solid foundation in bookkeeping and technical skills across various accounting transactions. Experience using Google Sheets with a clear understanding of financial spreadsheets is essential. As a data-driven individual, you will be eager to identify problems, pinpoint opportunities, and evaluate impacts. A good communicator and analytical thinker, you will excel in this role.

Required Skills:

  • Strong technical skills across a wide range of accounting transactions.
  • Experience using Google Sheets with a clear understanding of financial spreadsheets.
  • A solid foundation in bookkeeping.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.

We offer a positive and collaborative work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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