
Global Support Operations Director
2 weeks ago
Our ideal candidate is a seasoned professional with extensive experience in Support Operations, Workforce Management, or Customer Experience roles. They will be responsible for ensuring our global support team runs smoothly and efficiently.
Key Responsibilities:- Develop strategic plans to optimize customer support processes and scale operations.
- Drive continuous improvement initiatives, owning root-cause analysis and remediation plans for support issues.
- Lead volume forecasting using historical data, seasonality, and projected business growth.
- Collaborate with engineering, product, and IT teams to improve integrations, automation, and workflows.
- Define, document, and optimize processes supporting frontline agents in delivering high-quality support.
They must have a strong command of Zendesk reporting tools and possess excellent analytical, communication, and stakeholder management skills.
Requirements:- 5+ years of experience in Support Operations, Workforce Management, or Customer Experience roles.
- Proven experience with workforce planning, scheduling, and forecasting in a 24/7 global support environment.
- High proficiency in Excel/Google Sheets, SQL, and BI tools like Looker or Tableau.
- Excellent leadership skills with the ability to manage offshore teams.
-
Operations Director
2 weeks ago
Imus, Calabarzon, Philippines beBeeOperations Full time $180,000 - $200,000Job Title: Operations DirectorJob DescriptionThis role requires a hands-on professional to oversee operational efficiency and support executive-level decision-making.You will be responsible for designing, implementing, and maintaining the operational backbone of our organization, automating away inefficiencies, and ensuring tasks are completed from request...
-
Global Project Director
2 weeks ago
Imus, Calabarzon, Philippines beBeeStrategic Full time ₱900,000 - ₱1,200,000Job DescriptionJob Summary:The Senior Global Project Manager role involves leading and delivering complex, multi-country projects that drive business transformation and operational excellence across global functions.This position requires managing cross-cultural teams, overseeing end-to-end project lifecycles, and ensuring alignment with strategic...
-
Global Inventory Intelligence Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeProcurement Full time ₱18,000 - ₱36,000Procurement AnalystThis is an opportunity to contribute to a high-performing team in a rapidly growing industry.The ideal candidate will support the Operations Director in designing and implementing a global inventory intelligence platform, working closely with a passionate distributed team to engineer dynamic procurement models, turn live stakeholder data...
-
Global Controller
7 days ago
Imus, Calabarzon, Philippines Dynata Full time $180,000 - $225,000The Global Corporate Controller is responsible for the day-to-day operations of the Accounting and Accounting Operations Departments. In this role, you will work to ensure that all financial activities are in line with Company goals and objectives and in conformity with generally accepted accounting principles.Responsibilities:Assist in formulating the...
-
Operations Assistant
2 weeks ago
Imus, Calabarzon, Philippines beBeeAdministrator Full time A$1,000 - A$1,100Administrative Support RoleThis role requires a highly organized and detail-oriented individual who can support the Director and ensure the smooth operation of all departments.Daily operations, company development, documentation management, and assisting with project workflows are key aspects of this position.Administration and coordinationProject workflow...
-
Global HR Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeePeopleOperations Full time ₱900,000 - ₱1,200,000Job Opportunity:As a People Operations Representative, you will play a key role in supporting our global employee population. This position involves providing HR support to employees across various regions, ensuring high-quality execution of core HR processes and delivering an exceptional employee experience.Key responsibilities include processing employee...
-
Global Operations Coordinator
2 weeks ago
Imus, Calabarzon, Philippines beBeeAdministrative Full time $80,000 - $120,000Job DescriptionThis role involves overseeing the efficient operation of our internal and external functions. You will be responsible for managing daily activities, identifying areas for improvement, and implementing changes to optimize processes.Key ResponsibilitiesOperational OversightManage day-to-day operations to ensure seamless workflowDevelop and...
-
Senior Account Director
2 weeks ago
Imus, Calabarzon, Philippines beBeeDirector Full time $120,000 - $160,000Account Director - Commerce PositionThis role focuses on establishing and maintaining strategic partnerships for our B2B travel commerce business. As a key member of the Partner Success team, you will support the growth of our partners in APAC across products such as flights, hotels, cars, and packages.About The JobYou will be responsible for executing...
-
Global Events Strategist
1 week ago
Imus, Calabarzon, Philippines beBeeEvent Full time ₱2,000,000 - ₱2,500,000Are you a seasoned event expert looking for a new challenge? We're seeking an experienced Content & Event Director to join our team and lead the planning of high-profile events.About the Role:Develop strategic plans to create engaging content for our events.Collaborate with global thought leaders, keynote speakers, and stakeholders to curate top-notch panel...
-
Imus, Calabarzon, Philippines beBeeMental Full time $70,000 - $120,000Job Title: Director of Employee Wellbeing and ResilienceAbout the Role:We are seeking a strategic leader to develop, implement, and oversee enterprise-wide wellbeing and resilience initiatives. This role will lead a global team of wellbeing professionals to deliver impactful mental health and resiliency programs across multiple sites.The successful candidate...