Customer Service Advocate

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Title

A Contact Center Representative position is available for those who thrive in customer-facing roles.

This job requires effective communication, problem-solving skills, and a passion for delivering exceptional service. The ideal candidate will be highly motivated, driven, and able to work independently with minimal supervision.

The successful applicant will have prior experience in call center operations, strong English language proficiency, and the ability to multitask effectively. Additionally, they will be proficient in Microsoft Office applications and possess excellent interpersonal skills.

About the Role

As a Contact Center Representative, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing timely solutions. Your role will also involve working collaboratively with colleagues to achieve team goals and contribute to a positive work environment.

You will be required to adhere to strict quality standards, maintain accurate records, and meet performance metrics. This position offers opportunities for growth and development, as well as a comprehensive compensation package that includes benefits and incentives.

Requirements
  • Prior experience in call center operations
  • Strong English language proficiency
  • Excellent interpersonal skills
  • Ability to multitask effectively
  • Proficiency in Microsoft Office applications
Benefits

We offer a competitive salary, comprehensive health insurance, and retirement plan options. You will also enjoy paid time off, flexible scheduling, and opportunities for professional growth and development.

Other Information

Please note that this job operates in a professional office environment, and the employee will be required to sit/stand for long periods while using a computer and telephone headset. We are an equal opportunity employer and welcome applicants from diverse backgrounds.

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