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Customer Relationship Specialist

2 weeks ago


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Business Development Role

The Sales Account Representative plays a pivotal part in building and sustaining fruitful connections with existing and new customers, meeting sales targets, and contributing to the growth of our enterprise. This encompasses reaching out to potential customers, identifying their needs, and offering solutions that best suit their requirements.

Main Responsibilities:
  • Develop and maintain strong, long-lasting relationships with clients.
  • Understand clients' business objectives and challenges to position our solutions effectively.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Collaborate with the sales team to explore new business prospects.
  • Develop account plans and strategies to drive new sales and revenue growth.
  • Proactively address client concerns and ensure overall satisfaction.
Qualifications and Skills:
  • Bachelor's degree in Computer/Electrical/Electronic Engineering, IT Graduate or a related field.
  • At least 1-year experience in sales or business development and account management.
  • Excellent communication and interpersonal skills.
  • Proven track record of achieving sales targets and delivering results.
  • Ability to identify and pursue new business opportunities.

Essential Skills: Excellent communication, negotiation, problem-solving, and time management skills are crucial for this role. The ideal candidate should be able to work independently and as part of a team, with minimal supervision.