
Revenue Securer and Customer Relationship Builder
3 days ago
In this role, you will play a vital part in securing revenue generated by the sales organization and building strong relationships with customers.
The ideal candidate will have excellent communication skills, be resourceful and work well independently as well as being a team player. If you are a highly motivated individual who welcomes new challenges, come and apply for this opportunity.
- Establish and maintain effective customer relationships through regular phone contact, email or fax to discuss outstanding invoices and billing issues.
- Manage a collections portfolio of 300-600 accounts, focusing on a Canadian and/or US territory, with approximately 40 customer contacts per day.
- Communicate with B2B customers regarding outstanding invoices and billing issues.
- Negotiate with customers to resolve disputes and reach mutually beneficial agreements.
- Maintain accurate records of all interactions with customers.
- Develop and implement strategies to improve customer satisfaction and retention rates.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong organizational and time management skills.
- Ability to build and maintain strong relationships with customers.
- Opportunity to work in a dynamic and growing company.
- Competitive compensation and benefits package.
- Professional development opportunities.
- Collaborative and supportive work environment.
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Revenue Security Specialist
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Business Revenue Expert
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