Content Operations Team Lead

9 hours ago

Taguig, National Capital Region, Philippines beBeeOperational Full time ₱6,000,000 - ₱8,000,000
Operations Supervisor Role

We are seeking a detail-oriented and proactive Operations Supervisor to oversee the daily operations of our content creator team.

This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment.

  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.

Required Skills and Qualifications:

  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.
  • Familiarity with subscription-based or premium content platforms is a plus.
  • Proactive, solutions-oriented attitude.

Benefits:

  • Competitive salary.
  • 100% remote work with flexible scheduling.
  • Rapid growth pathways within a global, expanding company.
  • Supportive and inclusive culture.
  • Ongoing professional development and training opportunities.

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