Operations Team Lead

2 days ago

Taguig, National Capital Region, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,500,000
Job Overview

The Service Supervisor plays a pivotal role in leading the daily operations of a Customer Service team.

With an intermediate position, this individual is responsible for overseeing the workflow and ensuring seamless collaboration among team members.

Key Responsibilities
  • Allocate tasks to a small Customer Service team and serve as their leader
  • Evaluate team performance and provide recommendations for career development, promotions, or terminations
  • Ensure the entire team meets performance expectations and delivers high-quality results
  • Provide backup support to management as needed
Required Skills
  • 0-2 years of relevant experience in customer service roles
  • Ability to effectively handle conflict and resistance to change
  • Excellent communication and presentation skills

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