Highly Motivated Customer Service Representative Wanted

2 weeks ago

Porac, Philippines beBeeService Full time ₱80,000 - ₱100,000
Job Title

Customer Service Representative

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We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service across multiple communication channels.

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The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. You will also possess strong problem-solving skills and be able to effectively manage competing priorities.

">Responsibilities:
  • Provide exceptional customer service via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Utilize technology platforms to manage accounts and document interactions
  • Collaborate with internal teams to escalate unresolved concerns
  • Stay current with training materials, system updates, and product knowledge
  • Maintain confidentiality and protect customer data
Qualifications:
  • Bachelor's degree in Communications, Marketing, or related field
  • Minimum 6 months of experience in customer-facing role
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Basic proficiency in Microsoft Office Suite
  • Experience with CRM platforms is a plus
Benefits:
  • Competitive salary and benefits package
  • Opportunities for growth and advancement
  • Flexible scheduling and remote work options
  • Recognition and rewards for outstanding performance
About Us:

We are a leading provider of customer experience solutions, dedicated to delivering exceptional results through innovative strategies and technologies.

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