Friendly Customer Service Representative
2 weeks ago
We are seeking a highly skilled and motivated customer service representative to join our team.
Key Responsibilities- Client Support:
- Provide exceptional support to clients via phone, email, and chat
- Process client orders, refunds, and product exchanges efficiently
- Serve as the front-line responder for customer inquiries and complaints, providing prompt and courteous service
- Manage and record the status of customer replacements, and report on trends regarding product issues that arise
- Solve problems to provide the best possible experience for our customers
About Our Team
We value authenticity, passion, purpose, and humor in everything we do. We thrive on hustle, creativity, and real talk – and believe in having fun while making a real impact.
Main Requirements:
- Critical Skills:
- Excellent communication and problem-solving skills
- Able to work independently and as part of a team
- Ability to multitask and prioritize tasks effectively
- Familiarity with customer relationship management software
Benefits:
We offer a competitive compensation package, including salary, benefits, and opportunities for growth and development.
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