Virtual Receptionist Coordinator

13 hours ago


Manila, National Capital Region, Philippines Ripped box station Full time
Job Title: Virtual Receptionist

We are seeking a highly organized and detail-oriented Virtual Receptionist to join our team at Ripped Box Station. As a key member of our support team, you will be responsible for providing exceptional client service and support to our clients and service providers.

Key Responsibilities:
  • Provide timely and effective support to clients and service providers via email, phone, and instant messaging.
  • Manage client and service provider schedules, ensuring seamless communication and coordination.
  • Assist with client onboarding, including updating client files and payment details.
  • Track and manage online payments, addressing any payment-related queries or issues.
  • Organize and maintain internal files, ensuring compliance with privacy regulations.
  • Submit weekly reports detailing client and service provider inquiries and proposed resolution paths.
Requirements:
  • Minimum of 2 years of experience in customer service, administrative support, or a related field.
  • High school diploma or equivalent; post-secondary education in business administration or a related field is an asset.
  • Experience in the healthcare industry, particularly with telehealth or clinic management, is a plus.
  • Familiarity with booking and payment systems, such as Stripe and Microsoft Teams.
  • Excellent communication and organizational skills.
What We Offer:

We offer a competitive salary and a dynamic work environment that values teamwork and professional growth.



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