Receptionist

7 days ago


Manila, National Capital Region, Philippines DINELINK INC. Full time

As a Restaurant Receptionist, you will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth dining experience.

Key Responsibilities:

  • Greet guests warmly as they arrive and bid them farewell as they leave.
  • Maintain a tidy and organized reception area, ensuring cleanliness and presentability at all times.
  • Coordinate with restaurant staff to ensure timely seating and service of guests.
  • Assist guests with any special requests or accommodations they may require.
  • Collaborate with serving staff to optimize table turnover and dining efficiency.
  • Keep abreast of menu items, daily specials, and restaurant promotions to provide accurate information to guests.
  • Uphold the restaurant's standards of hospitality and contribute to creating a positive dining experience for all guests.

Qualifications:

  • Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
  • Excellent communication and interpersonal skills, with a friendly and outgoing personality.
  • Strong organizational abilities and the ability to multitask in a fast-paced environment.
  • Ability to remain calm and composed under pressure, with a solution-oriented mindset.
  • Flexibility to work evenings, weekends, and holidays as required by the restaurant's operating hours.
  • Knowledge of food and beverage terminology and familiarity with restaurant operations is a plus.
  • High school diploma or equivalent; additional certification in hospitality or customer service is desirable.

Physical Requirements:

  • Ability to stand for extended periods and move swiftly around the reception area.
  • Capacity to lift and carry trays or small items as needed.
  • Comfortable working in close proximity to kitchen equipment and moderate noise levels.

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