Sales Engagement Specialist

Job Title: Sales Development Representative">

Overview:

As a Sales Development Representative, you will be the first point of contact for families who have expressed interest in our portrait sessions.

Your primary responsibility will be to connect with parents via phone, generate excitement about our clients' studio experiences, and successfully book their portrait sessions.

This position is performance-driven and is ideally suited for sales professionals who thrive on achieving targets, enjoy engaging conversations, and wish to contribute to a mission-driven organization.

">Key Responsibilities:">

• Make over 150 outbound calls daily to warm leads provided by the company (no cold calling).
• Manage inbound calls, SMS, and email inquiries from interested families.
• Book qualified studio portrait sessions while clearly explaining the refundable deposit requirement.
• Establish rapport and enthusiasm with parents by showcasing the enchanting fairytale studio experience.
• Address objections with professionalism and confidence (related to price, legitimacy, scheduling).
• Accurately document customer interactions in HubSpot CRM.
• Consistently meet individual and team KPIs, including a target of bookings per hour.
• Collaborate with the sales and studio teams to ensure a seamless customer experience.

">Qualifications:">

• Strong motivation, persistence, and comfort working in a metrics-driven environment.
• Demonstrated experience in phone-based inside sales or call center sales.
• Excellent communication skills: confident, persuasive, and personable on the phone.
• Goal-oriented and motivated by commission and performance metrics.
• Strong organizational skills and meticulous attention to detail.
• Familiarity with HubSpot or other CRM systems is preferred.

">About This Role:">

This role requires a high level of motivation, persistence, and comfort working in a metrics-driven environment. You will need to demonstrate experience in phone-based inside sales or call center sales, as well as excellent communication skills, including being confident, persuasive, and personable on the phone.

As a Sales Development Representative, you will be responsible for making over 150 outbound calls daily to warm leads provided by the company, managing inbound calls, SMS, and email inquiries from interested families, and booking qualified studio portrait sessions while clearly explaining the refundable deposit requirement.

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You will also establish rapport and enthusiasm with parents by showcasing the enchanting fairytale studio experience, address objections with professionalism and confidence (related to price, legitimacy, scheduling), accurately document customer interactions in HubSpot CRM, and consistently meet individual and team KPIs, including a target of bookings per hour.

Additionally, you will collaborate with the sales and studio teams to ensure a seamless customer experience.

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Our ideal candidate is a sales professional who thrives on achieving targets, enjoys engaging conversations, and wishes to contribute to a mission-driven organization.

">What We Offer:">

Our company offers a dynamic and fast-paced work environment where you can grow your career and develop new skills.

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As a Sales Development Representative, you will have the opportunity to work with a talented team of sales and studio professionals who are passionate about delivering exceptional customer service.

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We offer competitive compensation and benefits packages, as well as ongoing training and development opportunities to help you succeed in your role.

">How to Apply:">

If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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We look forward to hearing from you

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