Career Advancement Director

24 hours ago

Makati City, National Capital Region, Philippines beBeeCustomerEngagementManager Full time ₱800,000 - ₱1,200,000

Transform your career with this exceptional Customer Engagement Manager role.

Job Overview

We are seeking a highly skilled and results-driven professional to join our Growth Marketing team. This is an outstanding opportunity to design and execute customer engagement strategies that drive growth, improve loyalty, and increase the lifetime value of customer relationships.

Key Responsibilities:
  • Customer Growth Initiatives: Develop and execute strategies to drive customer growth, maximize lifetime value, and optimize upsell and cross-sell opportunities.
  • Cross-functional Collaboration: Work closely with teams across distribution, IT, and marketing to design and implement customer journeys and engagement initiatives that support business growth.
  • Marketing Technology and Automation: Utilize marketing technology tools and automation platforms to help design and execute customer engagement strategies, communications, and campaigns.
  • Customer Retention and Loyalty Programs: Assist in developing and rolling out customer promos and incentive programs aimed at improving loyalty, persistency, and retention.
  • Campaign and Content Execution: Oversee the creation and delivery of customer-centric content and marketing campaigns tailored to customer needs and behaviors.
  • Performance Tracking: Monitor key performance indicators to evaluate the effectiveness of engagement strategies and provide insights for continuous improvement.
Requirements
  • Education: Bachelor's degree in Marketing, Business, Management, or a related field.
  • Experience: 5–7 years of experience in customer engagement, marketing, or related roles.
  • Skills: Strong communication and collaboration skills, ability to manage projects and work with cross-functional teams, and proficiency in MS Office (Word, Excel, PowerPoint).
Preferred Qualifications
  • Industry Experience: Previous experience in the insurance or financial services industry.
  • CRM Systems: Familiarity with CRM systems and marketing automation tools.
  • Project Management: Exposure to project management practices or tools.
  • Data Visualization: Experience with data visualization tools (e.g., Power BI).
Benefits
  • Empowerment: We will empower you to learn and grow the career you want.
  • Inclusive Environment: We recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • Global Team: As part of our global team, we will support you in shaping the future you want to see.

This is an exceptional opportunity to make a meaningful impact and contribute to the success of our organization. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.

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