Customer Service Representative

2 weeks ago


San Fernando, Ilocos, Philippines Gratitude Philippines Full time
Job Title: Customer Service Representative

Are you a highly motivated individual seeking a career in customer service? Look no further We are seeking a skilled Customer Service Representative to join our team at Gratitude Philippines.

Job Summary:
As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients. You will be the face of our company, and your role will be to ensure that our clients receive the best possible experience.

Responsibilities:
- Provide customer service to clients via phone, email, or chat
- Respond to customer inquiries and resolve issues in a timely manner
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets

Requirements:
- 1 year of customer-facing/customer service experience (BPO/Non BPO)
- 2 years of tertiary or college education (with no back subjects)
- 25 Mbps of wired internet connection
- Lives within the proximity of North Luzon, Ilocos Region, or Cordillera
- Equipment will be provided for each hire

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