Workforce Manager: Remote Opportunity

1 day ago

Mandaue City, Central Visayas, Philippines beBeeWorkforce Full time ₱480,000 - ₱750,000

Remote Workforce Coordinator

We are looking for a Workforce Manager to join our dynamic team and play a critical role in streamlining operations across multiple departments. The ideal candidate will be responsible for overseeing workforce planning, monitoring absenteeism and attrition, and collaborating with various teams to ensure seamless talent matching.

This is an exciting opportunity for someone who enjoys working in a remote environment and is passionate about building world-class teams. As a key member of our team, you will have the opportunity to work with cutting-edge tools and technologies to drive productivity and efficiency.


Duties and Responsibilities:
  • Report directly to the VP of Operations and/or COO.
  • Develop and implement effective workforce planning strategies using forecast models to ensure optimal staffing levels.
  • Monitor and manage absenteeism and attrition on a daily basis, identifying trends and implementing corrective actions as needed.
  • Collaborate with Talent Acquisition, Operations, and Training teams to ensure new hires are matched to the right clients and opportunities.
  • Utilize Lever, MySQL, and other tools to match idle talent with active opportunities in partnership with Talent Acquisition.
  • Manage offboarding processes to ensure timely removal of tools and system access for employees exiting the company.
  • Track account churn and work with leadership and Talent Acquisition to secure timely replacements.
  • Maintain a centralized, up-to-date database of all active employees, including accurate organizational charts and reporting lines.
  • Provide daily workforce health updates and coordinate staffing needs with Talent Acquisition and Operations as required.

Reports and Deliverables:
  • Active employee count (by job level).
  • Prior Day, WTD, and MTD absenteeism rates.
  • Prior Day, WTD, and MTD attrition rates.
  • Client run rate churn rates and geo-specific churn reports.
  • Ad-hoc WFM reports as needed.

Qualifications:
  • Proven experience in workforce management, preferably in a BPO or remote work environment.
  • Strong analytical skills and ability to forecast workforce needs.
  • Proficiency in workforce tools (e.g., Lever) and data management systems.
  • Excellent communication and collaboration skills.
  • Highly organized with exceptional attention to detail.

Benefits:

We offer a competitive salary ranging from PHP 40,000 to PHP 75,000 per month, depending on experience. You will also enjoy a permanent remote work setup, opportunities for professional growth and development, and be part of a dynamic, supportive, and globally minded team.


Why Join Us?

By joining us, you will help streamline operations across multiple departments, enabling TA, Operations, and Training to focus on what they do best. You will be the critical link that ensures talent is matched effectively, communication is seamless, and productivity is maximized.

We look forward to hearing from you

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