Remote Healthcare Operations Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱7,200 - ₱7,800
Healthcare Operations Assistant

This role is ideal for a professional with excellent communication skills, strong organizational abilities, and a passion for delivering high-quality patient care.

You will play a vital role in supporting healthcare professionals to focus on their patients and practice growth by managing administrative operations, including communication management, scheduling, data entry, and other backend duties.

  • Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks.
  • Customer Support: Handle patient inquiries and provide support via phone or chat platforms.
  • File Organization: Organize and maintain digital records and files.
  • Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Monitor billing, follow up on claims, and manage insurance verifications.
  • Reports & Presentations: Prepare spreadsheets and reports as required.
  • Meeting Coordination: Manage virtual communications and set up meetings effectively.
  • Marketing Tasks: Provide basic support for marketing initiatives.
  • HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Requirements
  • Minimum 1 year of experience as an administrative assistant or similar role.
  • Exceptional English communication skills, both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Strong ability to work independently and manage time efficiently.
  • Proficient in using software and tech tools; quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Flexibility to work various shifts, including night shifts.

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